Mindy Diamond Quoted
By Megan Leonhardt
The state of financial services technology has been a perennial source of complaint for brokers, seemingly going back to when ticker tape machines tapped out stock prices across telegraph wires in the early 1870s.
For years, the wirehouses have struggled to meet the expectations of their brokers when it comes to their advisor platforms—including account aggregation, financial planning, record keeping and customer relationship management. And this year’s annual Broker Report Card shows only marginal improvement.